Services

Warranty Registration & Claims Support

Warranty Registration & Claims Support

Warranty Registration & Claims Support

When a new roof goes on, the paperwork that protects it matters as much as the materials themselves. SmithBuilt Roofing and Exteriors handles the registration steps that keep manufacturer coverage active, and helps document conditions when a claim needs to be filed with a manufacturer or a property's insurer. This is administrative and inspection work built around the record-keeping a warranty or claim actually requires.

What We Document

  • Installation Records — Time-stamped, location-tagged photos from every stage of the job, kept on file and shared with you.
  • Condition Reports — Aerial and ground-level imaging that shows the state of a roof before and after work, useful when a claim needs supporting evidence.
  • Measured Detail — Aerial measurement reports of slopes and penetrations, so a claim references exact figures rather than estimates.

When This Comes Up

  • After Installation — Manufacturer warranty registration is completed as part of finishing a job, not left for later.
  • After a Storm — Drone and infrared scans identify wet insulation or damage that a claim will need to describe.
  • During a Dispute — Moisture readings and core samples give a factual basis for what is actually happening under the surface.

If you are unsure whether your roof is registered, or you need documentation pulled together for a claim, reach out and we will walk through what is on file.